Returns & Exchanges
At GateKeeper Off-Road, we stand by the quality of our rugged apparel and want to ensure you are completely satisfied with your purchase. If your gear doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Label and Ship
Download and print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our team receives and inspects your return, we will process your refund or ship out your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing